Frequently Asked Questions

Our dedicated migration team makes switching to TheInnSight.AI simple. We handle the entire process, including data transfer, staff training, and system setup. Most properties are up and running within 7-14 days, with minimal disruption to your operations. We provide 24/7 support during the transition period to ensure everything runs smoothly.

Absolutely! Our robust channel manager integrates with over 300 online travel agencies and booking platforms, including Booking.com, Expedia, Airbnb, and many more. This integration ensures real-time synchronization of availability, rates, and reservations across all your distribution channels, completely eliminating the risk of double bookings.

We offer tiered support options based on your plan. All customers receive email support with a 24-hour response guarantee. Professional plan users get priority support with a 4-hour response time. Enterprise customers enjoy 24/7 dedicated support with a named account manager and emergency phone support. Additionally, our comprehensive knowledge base, video tutorials, and monthly webinars are available to all customers.

TheInnSight.AI is 100% cloud-based, requiring no hardware installation or maintenance. You can access the system from any device with an internet connection, making it perfect for on-the-go management. Our platform works seamlessly across desktop, tablet, and mobile devices with dedicated apps for iOS and Android. This cloud architecture also ensures your data is always backed up and secure.

Yes, TheInnSight.AI is highly customizable. You can configure room types, rate plans, booking rules, and user permissions to match your property's unique requirements. Professional and Enterprise plans include customizable reports and dashboards. Enterprise customers also benefit from API access and custom integration capabilities. Our system is designed to grow with your business, allowing for additional customization as your needs evolve.

Since TheInnSight.AI is cloud-based, you only need a stable internet connection and a modern web browser. We support Chrome, Firefox, Safari, and Edge. For mobile access, our apps are available for iOS 12+ and Android 8+. No special hardware or software installation is required.

Our AI analytics achieve 65-70% accuracy in revenue forecasting by analyzing historical data, seasonal trends, local events, and market conditions. The system continuously learns and improves its predictions as it processes more data from your property.

Yes, we offer a 14-day free trial for all plans. No credit card is required to start your trial. During the trial period, you'll have access to all features and our support team to help you get the most out of the system.

We take data security seriously. All data is encrypted in transit and at rest using industry-standard encryption. We're PCI DSS compliant for payment processing, conduct regular security audits, and maintain SOC 2 Type II certification. Your data is backed up daily across multiple secure locations.